Frequently Asked Questions

Questions?  Feel free to browse the answers below, click the chat icon at the bottom of your screen, or send us a message.  We will be happy to help!

What are the benefits of having a doTERRA account?

Members save 25% off every order they place!  Plus, you can enroll in DoTERRA’s loyalty rewards program and get up to 30% back in points toward future purchases.

Members also receive special members-only discounts and free product of the month offers.

Ready to create your membership?  Click here.

Is it safe to buy doTERRA products from Amazon or other online marketplaces?

There are several known unapproved and potentially counterfeit sellers on online marketplaces, including Amazon.  A synthetic or diluted product will not give you the benefits you are looking for, and can be potentially harmful to use.  Plus, you can get your products for cheaper when you buy directly from your doTERRA account!

What are loyalty rewards points?

This program is doTERRA’s way of saying “thank you” to loyal customers.  You can earn up to 30% back on EVERY order you make with your doTERRA account. Your account will be credited with your free product points that can be redeemed for free products the next month or saved for later.

For more information about setting up your LRP, contact us.

How can I find out what other products doTERRA offers?

Go here to check out the doTERRA Product Guide:

I'm ready to sign up! How can I create my account?

Awesome!  Create your membership here.  If you need help, click in the bottom right corner to chat with us.  We are happy to assist!

Are there any requirements with having a doTERRA account?

Absolutely not.  You are never required to purchase anything to keep your account or receive your membership discounts and offers.

Contact Us

Need more help?  Please click the chat button below or send us a message.  We are happy to help.


(801) 410-0842


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